AAA Movers logo
Get a Free Quote


From our dedicated customer service team to our efficient approach, there’s a reason why AAA Movers stands out from the competition.


Serving the Twin Cities and Chicago, Markets

Since 1964, we’ve been serving the people of Minnesota and Illinois, getting them where they need to be easily and efficiently.


Stay organized with our detailed moving resources. Whatever you need to make your upcoming move successful, we’ve got you covered.


Moving Resources

Checklists, blogs, videos — we’ve broken down our tips and tricks so you’re prepared for your next move.


Understanding Your Moving Company Paperwork

August 9, 2019

Start Your Estimate Today

Complete our short form to get your free estimate.

Complete our short form to get your free estimate.

Marty, the AAA Movers Mascot giving a thumbs up

No one likes piles of paperwork or reading the fine print on anything, but it's important to understand all the paperwork involved with your move. If you don't read your paperwork, don't understand it, or flat out don't receive it from your moving company, you're setting yourself up for trouble.

Here's what paperwork you can expect to receive from your movers and what you need to know about it.

Moving Estimate or Quote

What it is: The written price estimate for your move provided by the moving company after you request a moving quote.

When you receive it: Before you agree to work with a moving company.

What you need to know: A quote or estimate doesn't lock you in to working with a company, and you can request and compare quotes from multiple companies.

Some estimates are binding, meaning your price is set, and some are non-binding, meaning the final cost may fluctuate up or down a bit. Ask which type yours is, and find out if all fees are included in your estimate. It's a good idea to also ask what else could potentially affect your price on moving day.

You should always arrange an in-home survey with your mover and then get a moving estimate in writing. An estimate done only over the phone, online, or by email is not going to be nearly as accurate. It's important for them to see the type and number of items you're moving because most quotes are based on weight and/or distance. (An exception would be if your terms for payment are based on something else such as number of movers or hours.)

Bill of Lading

What it is: By definition, a bill of lading is "A detailed list of a shipment of goods in the form of a receipt given by the carrier to the person consigning the goods."

It is an acknowledgment that your "cargo" is being loaded for shipment and will serve as a receipt proving that the shipment has been delivered to your home in good condition.

In more simple terms, the bill of lading is your moving contract, and it details a lot of important information.

When you receive it: On moving day before your items are loaded onto the truck(s).

What you need to know: Moving companies are required by law to prepare a bill of lading for every move they do. It is important you receive it and read it before the work begins. It should include:

Bill of Lading Attachments

Inventory List

This is a list of all items being moved and their condition. This isn't the same as they inventory list you may have prepared for yourself when you were planning your move.

Your movers will create an inventory of the items they are loading and then issue you a descriptive inventory form. The condition of each item should be noted, but if you packed your items inside boxes or totes, the movers will only note that it was “packed by owner” ( PBO) and mark the condition of the contents as unknown. You should thoroughly review this inventory list.

Order of Service

Moving companies are also required by law to prepare an order of service, which is attached to the bill of lading and must be signed by both you and your movers. This paperwork includes much of the same information written in the bill of lading, including the services you have requested and the dates for pickup and delivery.

Move With Confidence

Any moving company that skips over your paperwork is not reputable and should be avoided! Learn other signs of a dishonest moving company in our previous blog.

When you're ready to move, start the process by reaching out to our team of certified ProMovers to get a quote — we're your moving resource!

Like what you see

Share with Friends or Family

Related Blog Posts

Chicago Information
Navigating Chicago Public Transportation
June 20, 2024

As the third largest metropolis in the U.S., navigating Chicago can be tricky initially. Luckily, its vast public transportation routes are ranked among the best in the nation!  If you plan on moving to Chicago, we’ve got you covered. After reading this guide, you’ll have a deeper understanding of public transportation in Chicago, making it […]

Read More
Twin Cities Living
15 Things to Know Before Moving to Minneapolis
May 16, 2024

Moving to Minneapolis? Exciting times lie ahead! Whether you're relocating for work, family, or just a change of scenery, preparing for your move to the “Land of Lakes” is essential for a smooth transition.  As your trusted moving partner, AAA Movers is here to guide you through the process with our top 15 tips before […]

Read More
Chicago Information
Storing Your Belongings in Chicago
April 15, 2024

When it comes to relocating to the bustling city of Chicago, ensuring the safe and efficient storage of your belongings is paramount. Today, we break down what you need to know about Chicago storage solutions, ways to minimize potential damage, and how AAA Movers can help.  Learn how AAA Movers stands above other Chicago moving […]

Read More
Moving Tips
Easy Meals for Moving Week: Breakfast, Lunch & Dinner
March 28, 2024

While it might be tempting, you don't have to rely on takeout or delivery to feed yourself or your family during a move. Today, we’re breaking down easy meals for moving week.  Here are some tips and ideas for easy meals you can make leading up to your move and while you're unpacking. What to […]

Read More

Start Your Estimate Today

Complete our short form to get your free estimate.

Complete our short form to get your free estimate.

Marty, the AAA Movers Mascot giving a thumbs up
YouTube iconFacebook iconInstagram iconTwitter logoPinterest iconLinkedIn icon

Copyright © 2024 - All Rights Reserved | AAA Movers is not associated with AAA Auto Club