MINNEAPOLIS & ST. PAUL MOVING SERVICE AREAS

During an in-home estimate, a salesperson will visit your home and estimate the weight and size of all of the belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc., and address any questions you may have. At the end of the visit, your salesperson will draft a customized written estimate for your review.

Yes, but how much protection you have and its cost to you depends upon the valuation coverage you select. This can be one of the most confusing aspects of moving but it is important that you understand what is being provided to you. The valuation option you choose determines the basis upon which any claim will be adjusted and the maximum liability of the carrier. The liability of a carrier for loss or damage is based upon the carrier’s tariffs, as well as federal laws and regulations that have certain limitations and exclusions. Valuation is not insurance. This is important to understand. It is the liability of the moving company. Check with the provider of your homeowner’s insurance to find out if you are covered for moving. Often you will find that you are.

Released Value
This is the most economical as there is no additional cost. However, this option
provides only minimal protection and is not sufficient coverage for most shipments. It will pay you $.60 per pound per article if lost or damaged while moving. That means a piece of furniture weighing 75 lbs would receive a settlement of $45.00. You will be asked to initial the bill of lading if you select this coverage. The only place this is applicable is if your insurance policy covers your goods for their entire value, and this would be considered supplemental coverage for your move.

Full Maximum Value Protection
This is your most comprehensive coverage. You may hear it referred to as “full replacement value” as well as “full value protection” by other van lines. If you elect to purchase full value protection, articles that are lost, damaged, or destroyed will be either repaired or replaced with like items, or a cash settlement will be made for the current market replacement value, regardless of the age of the lost or damaged item. Depreciation of the lost or damaged item is not a factor in determining replacement value when the shipment is moved under full value protection. The cost of full value protection may be subject to various deductible levels of liability that may reduce your cost. Ask your moving coordinator for the details of their specific plan.

AAA Movers enforces a 7-day cancellation policy. If any customer wishes to cancel their move, they must do so at least 7 days prior to the scheduled move date. Otherwise, the minimum amount will be charged to the authorized credit card number given by the customer at the time of scheduling the move. Any cancellation will result in forfeit of the $50.00 deposit that is required to schedule your move. Customers may reschedule their move with NO penalties if done so no less than 48 hours prior to their scheduled move time. Otherwise, the minimum penalty charge will apply.

AAA Movers can provide affordable, sturdy boxes for your move through our Budget Box Program. You can also ask local store managers for extra boxes at retail stores, grocery stores, and liquor stores, or ask friends and family. Many people keep extra boxes of varying sizes on hand that you could borrow.